Terms and Conditions
This privacy policy regulates the processing of personal data provided by users (the “User” or “Users”) of the website www.petmascota.net (hereinafter “Website”).
The purpose of the Privacy Policy is to make known how PETMASCOTA NATURALIA, S.L.U. collects, processes and protects personal data collected through the Website and/or customer service telephone lines, so that Users freely and voluntarily determine if they wish to provide their personal data through the forms enabled for this purpose. .
PETMASCOTA NATURALIA, S.L.U. reserves the right to modify this privacy policy to adapt it to legislative or jurisprudential developments as well as industry practices. In these cases, PETMASCOTA NATURALIA, S.L.U. will announce on this page the changes introduced with reasonable advance notice of their implementation.
PETMASCOTA NATURALIA, S.L.U., as Responsible for the processing of the User's personal data, informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (GDPR) relating to the protection of natural persons with regard to the processing of personal data and Law 34/2002 of July 11 LSSI-CE and subsequent regulations that may be established in this matter.
Users, by checking the corresponding boxes and entering data in the different fields, marked with an asterisk (*) in the contact form or presented in contracting/publication forms, expressly and freely and unequivocally accept that Your data is necessary to respond to your request, by PETMASCOTA NATURALIA, S.L.U., the inclusion of data in the remaining fields being voluntary. The User guarantees that the personal data provided is true and is responsible for communicating any modification thereof.
We remind you that the personal data that PETMASCOTA NATURALIA, S.L.U. may be collected through the Website or through different communications maintained with the User will be treated with absolute confidentiality, committing PETMASCOTA NATURALIA, S.L.U. to keep secrets regarding them and guaranteeing the duty to keep them, adopting all necessary measures to prevent their alteration, loss and unauthorized treatment or access. However, the transmission of information over the Internet is not completely secure; For this reason, and despite the fact that PETMASCOTA NATURALIA, S.L.U. will make its best efforts to protect the User's data, it cannot guarantee its security during transit to the Website. All information that the User provides will be sent at their own risk and expense. Once the User's data has been received, PETMASCOTA NATURALIA, S.L.U. will use rigorous security procedures and features to prevent any unauthorized access.
Who is responsible for the processing of your data?
PETMASCOTA NATURALIA, S.L.U. 2008, S.L. (“PETMASCOTA NATURALIA, S.L.U.”) acts as responsible for the processing of the personal data that you provide to us through this or other means.
Identification data of PETMASCOTA NATURALIA, S.L.U.
Identity: PETMASCOTA NATURALIA, S.L.U.
N.I.F.: B02546265
Postal address: P.I. Romica, C/ Lisboa, Parcela 102, warehouse 4B, Albacete, 02007
Telephone: 670010417
Email: petmascota@petmascota.net
What are the purposes of the processing of your data?
Through this Website, PETMASCOTA NATURALIA, S.L.U. collects and processes your personal data for the following purposes:
1.- Respond to and manage your requests. We will use your data to respond to and manage any request for the provision of the services and products that we market or queries about them.
2.- Manage the sending of information and own commercial prospecting. As long as you have given us your consent in the box provided for this purpose, we will use your data to send you commercial communications related to the products and services that we market and that, we consider, may be of interest to you, by any means, automated or not (mail, SMS, MMS, other electronic messaging services, fax, Internet, telephone...)
3.- Process the resume, sent by email, and report possible vacancies. When you send us your resume, by email, we will use your data to manage it and offer possible vacancies that adapt to your profile.
What is the legitimacy for the processing of your data?
1.-The legal basis for addressing and managing your requests or queries is based on the existence of a contractual and/or pre-contractual relationship.
2.- The legal basis for managing the sending of information and own commercial prospecting and responses to the queries raised is your consent.
3.- The processing of your resume to inform you of possible vacancies is based on your job application.
How long will we keep your data?
The data obtained, in order to respond to and manage your requests and to send our commercial communications, will be kept as long as your relationship with us is maintained, and even after its termination for the period necessary for the formulation, exercise or defense of claims, and legal obligations, always being duly blocked.
The data provided, in general terms, will be kept as long as there is a mutual interest to maintain the purpose of the processing and when it is no longer necessary for this purpose, it will be deleted with appropriate security measures to guarantee the pseudonymization of the data or the total destruction of the same ones.
Given this general rule, the following possible variations arise: (i) Disaggregated Data: will be kept without a deletion period, (ii) Customer Data: conservation period of 4 years (Art. 66 et seq. of the General Tax Law) , conservation period of 6 years Art. 30 of the Commercial Code on accounting books and invoices), (iii) Data provided as a result of subscribing to our newsletter or distribution system for offers and news: since the User gives your consent, until you withdraw it, (iv) Documentation of a labor nature or related to social security: 4 years Article 21 of Royal Legislative Decree 5/2000, of August 4, which approves the consolidated text of the Law on Violations and Sanctions in the Social Order (v) data provided by candidates through the sending of their C. Vitae: the C. Vitae may be kept for a maximum of two years for future selection processes unless the candidate states otherwise.
Who may be recipients of data communication?
PETMASCOTA NATURALIA, S.L.U. does not transfer data to third parties except in compliance with legal obligations, the company's own internal management and in cases necessary for the management and development of services and the supply of requested products.
What are your rights when you provide us with your data?
Any person has the right to obtain confirmation as to whether PETMASCOTA NATURALIA, S.L.U. We are processing personal data that concerns you.
You have the right to access your personal data, as well as to request rectification of inaccurate data or, where appropriate, request deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
You may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.
You may object to the processing of your data. PETMASCOTA NATURALIA, S.L.U. will stop processing the data, except for compelling legitimate reasons, or the defense of possible claims. You can also object to receiving commercial offers from us.
You have the right to the deletion of your data (right to be forgotten), the deletion will occur when they are no longer necessary for the purpose for which they were collected, consent is withdrawn, the interested party objects, as established by law and when they have been treated illicitly. It is permitted to retain data for the exercise or defense of claims.
Interested persons have the right to the portability of their data, understood as the right to receive their data in a structured, commonly used and machine-readable format, and to transmit it to another data controller (Art. 20 RGPD).
Likewise, you have the right to withdraw the consent given at any time.
To exercise your rights, we ask you to notify us in writing to PETMASCOTA NATURALIA, S.L.U. indicating your name, surname, address, accompanied by a copy of your official identification document, by ordinary mail to our address or by email to: petmascota@petmascota.net
We also inform you of your right to file a claim with the Control Authority (AEPD) www.aepd.es if you consider that your data is not being treated in accordance with the provisions of current Regulations.
How do we protect your personal data?
In accordance with the provisions of current regulations on the protection of personal data, and in particular in Regulation (EU) 2016/679 of April 27, 2016, PETMASCOTA NATURALIA, S.L.U. is complying with all the provisions of the GDPR and LOPD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in article 5 of the GDPR, by which they are treated in a lawful, loyal and transparent manner in relation with the interested party and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
In any case, PETMASCOTA NATURALIA, S.L.U. has implemented sufficient mechanisms to:
1. Guarantee the permanent confidentiality, integrity, availability and resilience of treatment systems and services.
2. Restore availability and access to personal data quickly, in the event of a physical or technical incident.
3. Verify, evaluate and assess, on a regular basis, the effectiveness of the technical and organizational measures implemented to guarantee the security of the treatment.
4. Pseudonymize and encrypt personal data, if applicable.
PETMASCOTA NATURALIA, S.L.U. guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPD in order to protect the rights and freedoms of Users and has communicated appropriate information to them so that they can exercise them. PETMASCOTA NATURALIA, S.L.U. has installed all the means and technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the Personal Data provided by the owner to PETMASCOTA NATURALIA, S.L.U. However, the User must be aware that Internet security measures are not impregnable.
Additional information
Minors: Minors under 14 years of age must refrain from providing us with their personal data.
Updating data: You agree to immediately communicate any modification to your data, so that the information held by PETMASCOTA NATURALIA, S.L.U. It is updated at all times and does not contain errors.
Links: The Website may contain links to other web pages. Please note that we are not responsible for the privacy and data processing of other websites. This Privacy Policy is applicable exclusively to the information collected on the Website. We recommend that you read the privacy and data processing policies of other websites that you link to from our Website or that you visit in any other way.
Drafting of Privacy Policy updated and revised as of April 1, 2020.